77zz Privacy Policy —
Your information is completely secure with us

1. What Information We Collect

We may collect the following types of information for the purpose of registration and service delivery on the 77zz platform:

1.1 Personal Identity Information

• Full name, date of birth, and national identity verification details
• Email address and contact details
• Residential address

1.2 Financial Information

• Details related to bKash, Nagad, Rocket, or Upay mobile banking accounts
• Bank account details for bank transfers
• Deposit and withdrawal transaction history

1.3 Technical and Usage Information

• IP address, device type, and operating system
• Browser version and cookie data
• Your navigation and activity on our platform
• Session duration and login dates and times

1.4 Communication Information

• Records of conversations you have with us via live chat or email
• Details of complaints, comments, or requests

2. Purpose of Data Collection

77zz uses your personal information only for legitimate and specific purposes. Our main purposes are set out below:

• Account Management: Completing the registration process, verifying identity, and keeping accounts secure.
• Financial Transaction Processing: Completing deposits and withdrawals securely and preventing fraud.
• Customer Support: Providing 24/7 assistance to resolve your questions and issues.
• Legal Compliance: Maintaining records required to comply with applicable laws and regulations.
• Responsible Gaming: Identifying problematic gambling patterns and providing support to users.
• Platform Improvement: Analyzing data to further improve the user experience.
• Security: Detecting and preventing unauthorized access, fraud, and other harmful activity.

3. Cookies and Tracking Technologies

The 77zz website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

3.1 Types of Cookies

• Essential Cookies: Ensure the core functions of the platform — maintaining login sessions and security verification.
• Functionality Cookies: Remember your preferences and settings so that future visits are more comfortable.
• Analytics Cookies: Analyze how the platform is used to help improve our services.

3.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

4. Sharing Information with Third Parties

77zz does not sell your personal information for commercial purposes. However, we may share information with third parties in the following limited circumstances:

• Payment Processors: Financial service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions.
• Technology Partners: Trusted technology service providers used to operate the platform, who work under strict confidentiality agreements.
• Legal Authorities: Providing information to relevant authorities to meet legal obligations, court orders, or investigation requirements.
• Fraud Prevention: Sharing limited information with fraud detection services to ensure platform security.

Each third party receives only the information necessary to provide the specific service and is not permitted to use it for their own purposes.

5. Data Security Measures

77zz has put in place multiple technical and administrative security measures to keep your information secure:

5.1 Technical Security

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Sensitive information is stored in encrypted form.
• Firewalls and intrusion detection systems to prevent unauthorized access.
• Regular security testing and vulnerability assessments.

5.2 Administrative Security

• Only authorized personnel have access to the information they need.
• All staff receive privacy training.
• Data access logs are reviewed regularly.
• A rapid response plan for security incidents.

Please note that no data transmission over the internet can be guaranteed to be 100% secure. We strive to ensure the highest level of protection, but no service can guarantee absolute security.

6. Data Retention Period

77zz retains your personal information only for as long as necessary. Specifically:

• Account Information: For the duration the account is active and for the period required for legal compliance after closure.
• Financial Records: Retained for the period specified under financial regulations and anti-money laundering laws.
• Communication Records: For a reasonable period after the relevant matter has been resolved.
• Technical Logs: Generally up to 90 days, unless there is a security concern.

Once the specified period has passed, your information is securely deleted or converted in a way that no longer identifies you.

7. Your Rights

As a user of the 77zz platform, you have the following rights regarding your personal information:

• Right of Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction or updating of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though complete deletion may not be possible where legal obligations exist).
• Right to Restrict Processing: The right to request restriction of processing of your information in certain circumstances.
• Right to Object: The right to object to the use of your information for a specific purpose.
• Right to Data Portability: The right to request your information in a structured, machine-readable format.

To exercise these rights, please contact our support team. We will process your request within a reasonable time. However, some information may not be possible to delete due to legal obligations.

8. Minors and Age Verification

77zz strictly prohibits anyone under the age of 21. Our platform is for users aged 21 and above only. We follow an age verification process at registration and may request additional identity verification in any case of doubt. We do not knowingly collect or store information from any minor. If we become aware that a minor has opened an account on our platform, that account will be closed immediately and the information collected will be deleted.

9. International Data Transfers

Some third-party servers required to operate our platform may be located outside Bangladesh. For such data transfers, we ensure that:

• Adequate data protection measures are in place in the relevant country.
• The third party is contractually bound to comply with our privacy standards.
• Maximum encryption is used during data transfer.

10. Responsible Gaming and Data Use

As part of the 77zz Responsible Gaming program, we may monitor your gaming activity. If we believe a user's gaming habits are becoming problematic, then:

• We may send cautionary messages.
• We may offer the option to voluntarily set limits.
• We may provide the option to temporarily suspend the account if needed.

This monitoring data is used solely for the purpose of protecting the user and is never shared with third parties.

11. Third-Party Links and Services

Our platform includes services from game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These third-party services have their own privacy policies and 77zz is not responsible for their data management. We recommend that you read the privacy policies of these providers.

12. Changes to This Policy

77zz reserves the right to update this privacy policy from time to time. For significant changes:

• We will notify you by email or via a notice on the platform.
• The updated policy will take effect from the date of publication.
• If you continue to use the platform after the changes, you will be considered to have accepted the new policy.

We recommend checking this page regularly so you can stay up to date with the latest information.

13. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

For more information, see our FAQ page, Terms and Conditions, and Responsible Gaming Guidelines.